Terms of Service

Last updated: February 4, 2026

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1) Agreement to these terms

By accessing or using https://orders.busboxes.com/, you agree to these Terms of Service. If you do not agree, do not use the website.

2) Services

Bus Boxes provides pre ordered lunchbox catering and delivery coordination for tour groups and schools. Availability, menu items, delivery windows, and pricing may vary by location.

3) Orders and accuracy

You agree to provide accurate and complete information when placing an order, including delivery date, delivery location details, quantities, dietary notes, and contact information. You are responsible for verifying all details before submission.

4) Changes to orders

If we provide an update or change form, you agree to submit edits by the deadline stated on the website or in your order confirmation. Changes submitted after the cutoff may not be accommodated.

5) Delivery coordination

Delivery timing is coordinated based on the details provided and operational constraints. While we aim to meet the requested delivery window, exact timing may be affected by traffic, venue access, weather, security procedures, or other factors outside our control.

6) Payments

If payment is required, you agree to pay all charges shown at checkout or provided through an invoice or payment link. Payments may be processed by third party providers. You are responsible for any fees charged by your payment method provider.

7) Cancellations and refunds

Cancellation and refund eligibility depends on order status and lead time. Orders already in preparation or delivered may not be eligible for refunds except where required by law. To request changes, cancellation, or support, contact [email protected].

8) SMS terms

If you provide a phone number and opt in, you may receive SMS messages related to your order, delivery updates, and customer support.

We do not share or sell your opted in SMS information to third parties for marketing purposes.

9) Acceptable use

You agree not to misuse the website, interfere with site functionality, attempt unauthorized access, submit false information, or use the site for fraudulent activity.

10) Disclaimer

Services are provided “as is” and “as available.” We do not guarantee uninterrupted access to the website or that every request can be fulfilled in every circumstance.

11) Limitation of liability

To the maximum extent permitted by law, Bus Boxes is not liable for indirect, incidental, special, or consequential damages arising from your use of the website or services.

12) Updates to these terms

We may update these Terms from time to time. The most current version will be posted on this page with the updated date.

13) Contact

For questions about these Terms, contact: [email protected]