Privacy Policy

Last updated: February 4, 2026

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1) Who we are

Bus Boxes ("we," "us," "our") provides pre ordered lunchbox catering and delivery coordination for tour groups and schools.

Contact: [email protected]

Service website: https://orders.busboxes.com/

2) Information we collect

We may collect information you provide when placing an order or requesting updates, including:

• Name, email address, phone number
• Order details (delivery date, location, quantities, dietary notes)
• Any messages you send to us

We may also collect limited technical data (such as browser type and device info) to improve website performance and security.

3) How we use your information

We use your information to:

• Confirm orders and coordinate delivery
• Send order and delivery updates
• Provide customer support
• Improve our services and prevent fraud

4) SMS and phone communications

If you provide a phone number and opt in, you may receive SMS messages related to your order, delivery updates, and support.

5) Consent and opt in

You only receive SMS messages if you provide your phone number and consent through our forms or other approved opt in methods. Consent is not a condition of purchase.

6) Sharing of information

We do not sell your personal information. We do not share or sell your opted in SMS information to third parties for marketing purposes.

We may share information only with service providers who help us operate (such as hosting, messaging, and payment processors) and only as needed to provide the service.

7) Data retention

We keep information as long as needed to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.

8) Security

We use reasonable safeguards designed to protect your information. No method of transmission or storage is 100% secure.

9) Your choices

You may request access, corrections, or deletion of your personal information by emailing [email protected], subject to legal requirements.

10) Updates to this policy

We may update this policy from time to time. The latest version will always be posted on this page.